Privacy Policy
This privacy policy will help you understand how we Better Days Education uses and protects the data you provide to us when you use our services and visit our website
We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.
What User Data We Collect
The Types of Personal Data Better Days Education will process include names, dates of birth, contact details, nationality, medical and health information (where appropriate), passports or other national identification documents, curriculum and assessment information, attendance records, level of English proficiency, information relating to special educational needs or disabilities, previous school(s) information (including references and assessment data), information relating to safeguarding (where appropriate), images of pupils and the financial information of parents and guardians.
When you visit the website, we may also collect the following data:
  • Your IP address.
  • Your contact information and email address.
  • Other information such as interests and preferences.
  • Data profile regarding your online behavior on our website.
Why We Collect Your Data
We are collecting your data for several reasons:
  1. Admission: Better Days Education will use the Personal Data of parents, guardians, mentors, applicants and pupils to make decisions relating to bookings and course enrolment.
  2. Education: Better Days Education primary purpose is to provide education and learning for pupils, including enabling participation in online classes, assistance with assignments, exams, assessments and the monitoring and reporting of pupils’ progress and their educational needs.
  3. Safeguarding key feature of Better Days Education online offering, we strive to provide a safe and secure environment and to provide pastoral care to its pupils in order to promote and protect their welfare.
  4. To better understand your needs.
  5. To improve our services and products.
  6. To send you promotional emails containing the information we think you will find interesting.
  7. To contact you to fill out surveys and participate in other types of market research.
  8. To customize our website according to your online behavior and personal preferences.
We protect personal information by using security safeguards appropriate to the sensitivity of the personal information, regardless of format. Our security safeguards include restricted access to files containing personal information, each user is given a secure login from which to access the service.
Better Days Education may disclose your personal data to our insurers and/or professional advisers in so far as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
We may disclose enquiry data, profile data, service data or correspondence data to another or multiple clients of our platform in so far as reasonably necessary to affect an introduction between tutor and student for the purposes of arranging tuition, and to facilitate and administer that relationship, and to assist in the performance of the contract between tutor and student. The legal basis for this is the legitimate interest of our platform, namely the provision of our services.
Financial transactions relating to our website and services may be handled by our payment services providers and PayPal. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers' privacy policies and practices on their websites.
Safeguarding and Securing the Data
Better Days Education is committed to securing your data and keeping it confidential. Better Days Education has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.
Our Cookie Policy
Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on, and websites you visit).
The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.
Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.
If you want to disable cookies, you can do it by accessing the settings of your internet browser. (Provide links for cookie settings for major internet browsers).
Links to Other Websites
Our website contains links that lead to other websites. If you click on these links Better Days Education is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.
Restricting the Collection of your Personal Data
At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:
When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don't want to disclose your personal information.
If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.
Better Days Education will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.